Contact Us
Have questions about the PocketPlayr or need support? We'd love to hear from you! Our team is ready to assist with any inquiries.
Send us a message
Contact Information
Email Us
support@pocketplayr.comResponse Time
We aim to respond to all inquiries within 1-2 business days.
Frequently Asked Questions
How long does shipping take?
Standard shipping typically takes 14-30 business days for both domestic and international orders.
What is the warranty period?
All PocketPlayr devices come with a standard 1-year limited warranty. Extended warranty options are available for purchase during checkout or within 30 days of your purchase.
How do I return my device?
If you're not satisfied with your purchase, you can return it within 30 days for a full refund. Please email support@pocketplayr.com to initiate the return process.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International customers may be responsible for import duties and taxes imposed by their country's customs authorities.