Privacy Policy
Your privacy matters to us. This policy outlines how we handle your information.
Last Updated: June 1, 2023
Information We Collect
Personal Information
When you purchase a PocketPlayr device or interact with our services, we may collect:
- Contact information (name, email address, shipping address, phone number)
- Payment information (processed securely through our payment processors)
- Purchase history and product preferences
- Customer service interactions and feedback
Device Information
When you use the R36S or other PocketPlayr devices, we may collect:
- Device identifiers and settings
- Software version and installed applications
- Usage statistics and performance data
- Network information and connection details
All device data collection is optional and can be disabled in your device settings.
How We Use Your Information
Providing Services
We use your information to process orders, deliver products, and provide customer support.
Improving Our Products
We analyze usage data to improve the performance, features, and user experience of our devices.
Communications
We may send you important product updates, firmware notifications, and support information. With your consent, we may also send promotional communications.
Security and Troubleshooting
We use device data to identify and address security issues and technical problems.
Data Sharing and Disclosure
We do not sell your personal information to third parties. We may share your information with:
- Service providers - Companies that help us deliver our services, such as payment processors, shipping partners, and customer support tools.
- Business partners - Manufacturers and developers who need certain information to provide support for the R36S and other devices.
- Legal requirements - When required by law, court order, or governmental regulation.
Any third parties that receive your data are required to maintain the confidentiality and security of your information.
Your Privacy Rights
Depending on your location, you may have certain rights regarding your personal information:
- Access and obtain a copy of your data
- Correct inaccurate information
- Delete your personal information
- Object to or restrict certain processing activities
- Data portability
- Withdraw consent (where applicable)
To exercise these rights, please contact us at privacy@pocketplayr.com.
Contact Us
If you have any questions about our privacy practices or would like to exercise your privacy rights, please contact us:
Email: privacy@pocketplayr.com
Phone: +1 (800) 555-1234
Address: 123 Gaming Street, Tech City, TC 10101, United States